+44 (0) 20 8036 5734 Speak to a consultant now

Apply for this job

Attach a resume file. Accepted file types are DOC, DOCX, PDF, HTML, and TXT.

We are uploading your application. It may take a few moments to read your resume. Please wait!

Ref: #43901

Windows Support Analyst 12 month rolling Paris must speak French and English.

  • Practice Cloud & Infrastructure

  • Technologies Infrastructure & Cloud

  • Location Paris , France

Windows Support Analyst 12 month rolling Paris must speak French and English.

Windows Support Analyst 12 month rolling Paris must speak French and English.

My client is looking for a helpdesk / User support engineer who is fluent I French

Windows Support Analyst 12 month rolling Tilburg -Must be fluent in French and English

Description:

User Support / Helpdesk / Help Desk Operator – to Manager & User support Offer support and technical assistance to customers who are using software, hardware, or other computer systems and need help completing tasks or troubleshooting problems through diagnostic tests and remote access to their computers
* Mobile Iron
* Ivant or Landesk
* Knowledge of IT hardware, Windows OS, MS office
* Able to do basic troubleshooting on cabled and wifi issues
* Customer minded, with good communication skills
* Friendly, professional and helpful in contacts with customers
* Able to work independently after the received training
* Have a good team spirit to work in a team
* Knowledge of Citrix, Active Directory and networking are a strong asset
Main Tasks:
* 1st line – 2nd line IT helpdesk support:
* Providing solutions based on the knowledge base or escalation to next level for issues out of scope.
* Register IT questions and problems communicated by end-users over the phone and mail.
* Close follow up on your assigned tickets and emails.
* Working at the customer

For more information please call Dilan on 0207 324 1795 or email Dilan@next-ventures.com

Apply now