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Ref: #40203

Service Desk Analyst

  • Practice Cloud & Infrastructure

  • Technologies Cyber Security

  • Location Nantes , France

Our client is urgently looking for a Service Desk agent –  Initial 6 Month Contract + Extension. Based in Nantes, France or Hamburg, Germany.

Role Description :

The main job duty is to handle incoming queries and help to solve requests from end users during the production rollout of browser hardening settings and further removal of unsupported web browsers across 45 000+ organization. It's expected that SD Agent will track installations, troubleshoot failures, remote desktop connection and run automated scripts. 

Activity Description :

Browser hardening – rollout of browser settings, upgrade of existing browsers and removal of unsupported browser, support end users during the rollout; troubleshooting

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