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Operational Excellence Manager

Next Ventures is currently seeking an Operational Excellence Manager for one of our customers based in Switzerland.

General information:
Start: 15.07.2019
Duration: Until 31.12.2019 + Extension
Location: Switzerland

Work load: 100%

The Faster Filing program is currently working on identifying acceleration opportunities to significantly and sustainably reduce the time to file a submission. In doing so, the PD Excellence Operational Intelligence group has been tasked to facilitate and coach subject matter experts in the filing process to implement within 2019 solutions that contribute to the goal of reducing the overall filing time.

Tasks & Responsibilities:

  • Update, maintain and develop further key elements of the PDEx Operational Intelligence Service Model by:
    • Developing and documenting current and future state process maps (level 1 to 4) under BPMN 2.0
    • Process mining data, systems, people and process artifacts to ensure enough detail is available for designing the specifications for the new accelerated filing process
    • Developing, documenting and achieving sign off of SIPOC, RACI and other similar documents associated with the process maps
  • Facilitate, document and follow up on frequent interviews or micro sprints with SME’s intended to refine the details of the identified solutions for acceleration
  • Co-facilitate, co-develop further workshops/sprints with stakeholders for testing of solution prototypes
  • Maintain and sustain the business rhythm with the assigned stakeholders and SME’s, including keeping track of quality and timeliness of deliverables associated to the project plan

Must Haves:

  • 5+ years of Proven experience in running global operational excellence projects, aiming at improving performance of business processes
  • 5+ years of experience in Demonstrable Lean management
  • 5+ years of experience in Demonstrable Project Management
  • 5+ years of experience facilitating workshops (such as Kaizen events or Lean management events or Agile)
  • Significant Lean Six Sigma projects
  • Proven experience with stakeholder management, customer facing roles at different levels of the organization (senior leadership and SME’s)
  • Fluent English

Nice to Haves:
++++ Agile or SCRUM methodology experience; SCRUM master role preferred
++++ Project Management Professional or equivalent certification
+++ Lean Six Sigma training; Green Belt desired, Black Belt preferred
+++ Signavio, Adonis or other professional process modeling experience
+++ Excelling document management practices (documentation in Word, PP, Excel)
++ Experience with System/software architecture
++ Experience with ERP or similar software development projects (design and implementation)

If you are interested and available, please send your updated CV to for immediate consideration.

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