Title : Incident Coordinator
The client is implementing reliable Security Operations Center services, based on a Managed Detection and Response solution : IAsaac, which is an Advanced Management Security service using artificial intelligence and machine learning, that provides threat Intelligence, threat Hunting, security monitoring, incident analysis and incident response.
For the run phase, the client needs an incident coordinator.
SPOC for SOC operations, coordination and problem escalation.
Support the customer to implement the incident remediation recommendation.
Handle discussion ( response phase ) with SOC.
When a ticket is transferred to ITSM, assign the tasks in ITSM to the relevant response team
Bring ticket to closure with the customer.
Discuss with the customer feedback on incidents raised.
Master in IT.
Expérience in SOC services: 8 years
Expérience in AIsaac services : 4 years.
Expérience in client interaction.
Security certifications welcome
Experience in Networks security: Firewall, switch, routers, networks.
Experience in Security analysis.
Flexible, stress resistant,Creative, result – oriented
Language : English
Domain : Services Start date : asap.
Location : Brussels ( on site job ). Duration : 12 months +Apply now