Role: Application Specialist Support – L2
Location: Near Geneva
Duration: 12 Months + Extension
Start Date: Immediate
Project and Mission:
The Venue Management Application Support Specialist will be required to assist with venue/stadia system-related enquiries and problems, diagnosing issues and identifying root causes, and then either solving them or passing them on to the relevant people (in-house or external resolution teams).
The Venue Management Application Support Specialist will work closely with the Venue Services product owner to make him aware of users’ feedback and system modifications requested by business users as part of the continual service improvement process.
The Venue Management Application Support Specialist will be working in customer premise (on-site)
System configuration and implementation. Setups and mandatory data for systems to operate.
Administration, maintenance and support for existing systems and applications
Events (may require travels)
Troubleshooting in coordination with resolution groups
from 1 to 3 years as Application Support – Level 2 specialist
French / Advanced
English / Proficient
Other / Any other language a plusApply now